Job Opportunities at the Shrine

Receptionist – Elmham House

(full time position)

We are looking for a receptionist for 35 hours per week to be an integral part of our bookings and reception team, helping to provide an effective booking and check in/out service for pilgrim groups, families & individuals staying in our accommodation, ensuring their stay is an enjoyable and spiritually rewarding experience.

 

Key responsibilities will include:

  • Taking bookings online, over the phone and in person via the electronic booking system.
  • Checking visitors in and out of the accommodation and responding to a variety of front desk visitor requirements as well as liaising with other departments on a daily basis.
  • Operating electronic point of sale tills to process accommodation and restaurant sales, as well as donations and gift shop merchandise.
  • Being able to work independently as well as part of a collaborative and supportive team.
  • Contributing to the overall positive culture of our organisation, which may include occasional working in other areas within the organisation.

 

This interesting role demands excellent customer service, telephone and IT skills as well as being well organised and self-motivated.

Previous experience desirable. Full induction and training will be given. Our accommodation is open 7 days a week from March through to December and reception is open from 8am until 8pm.

Pay: £10.90 per hour

Hours: 35 hours per week, including weekends and Bank Holidays

Closing date for applications: Thursday 29th February 2024

For further information and/or a Job Description, please contact: hr.adviser@walsingham.org.uk

Applicants must confirm their right to work in the UK and forward a full CV and covering letter illustrating their skills and motivation for this role to: hr.adviser@walsingham.org.uk

An Enhanced DBS Check will be required for this role.

Pilgrim Assistant – Shrine

(Part time position – Seasonal)

We are looking for a Pilgrim Assistant for 14 hours per week, primarily weekends, to be an integral part of our Shrine team, helping to provide an effective Stewarding service for pilgrims, ensuring their visit is a spiritually rewarding and enjoyable experience.

 

Key responsibilities will include:

  • Traffic Management and assisting with car parking.
  • Assisting with grounds cleanliness.
  • Welcoming and assisting Pilgrims with their needs.
  • Being able to work independently as well as part of a collaborative and supportive team.
  • Contributing to the overall positive culture of our organisation, which may include occasional working in other areas within the organisation.

 

This interesting role demands excellent customer service, as well as being organised and self-motivated.

Previous experience desirable. Full induction and training will be given. Our Shrine is open 7 days a week all year round and our Pilgrimage season runs from 1st March to 31st October.

The Shrine of Our Lady, Walsingham was established in 1061. In 1934 the Slipper Chapel was declared to be the Catholic National Shrine of Our Lady in England. The Shrine now attracts 100,000 + pilgrims a year. An understanding of the Catholic ethos is desirable but not essential. Willingness to learn is key.

Pay: £10.90 per hour

Hours: Minimum 14 hours per week, primarily weekends, Bank Holidays and others as required. Fixed term contract 1st April – 30th September 2024

Closing date for applications: Thursday 29th February 2024

For further information and/or a Job Description, please contact: hr.adviser@walsingham.org.uk

Applicants must confirm their right to work in the UK and forward a full CV and covering letter illustrating their skills and motivation for this role to: hr.adviser@walsingham.org.uk

An Enhanced DBS Check will be required for this role.

 

Shrine Shop Assistant

(part-time position)

We are looking for a shop assistant to work a minimum of 21 hours per week to be part of a friendly team in our Gift Shop and to help ensure a pilgrim’s experience in visiting the Shrine of Our Lady is enjoyable and spiritually rewarding.

Key responsibilities will include:

  • Assisting pilgrims in finding the merchandise they are looking for and assist them with their purchasing in a friendly and courteous manner.
  • To welcome pilgrims and visitors with authentic enthusiasm and be committed to improving their experience of the Shrine of Our Lady.
  • To ensure that the Shop shelves are appropriately stocked.
  • To operate electronic point of sale tills, ensuring that all stock is coded, and sales/stock recorded accurately.
  • To be able to work independently as well as part of a collaborative and supportive team.
  • To contribute to the overall positive culture of our organisation, which may include contributing to, and occasional working in, other areas within the organisation.

This is an interesting role which would suit someone who enjoys interacting with and helping people with a positive attitude. Our retail operation is open 7 days a week across the year, and this role will involve weekend and Bank Holiday working.

Pay: £10.90 per hour

Hours: Minimum 21 hours per week, including weekends and Bank Holidays

Closing date for applications: 1st March 2024

For further information and/or a Job Description, please contact: hr.adviser@walsingham.org.uk

Applicants must confirm their right to work in the UK and forward a full CV and covering letter illustrating their skills and motivation for this role to: hr.adviser@walsingham.org.uk

An Enhanced DBS Check will be required for this role.

Job Types: Part-time, Temp to perm

Salary: £10.90 per hour

Expected hours: 21 per week

Benefits:

  • Company pension
  • On-site parking

Schedule:

  • 8 hour shift
  • Weekend availability

Work Location: In person

Application deadline: 01/03/2024
Reference ID: Shrine Shop Assistant
Expected start date: 04/03/2024

Kitchen Assistant

We are looking for two Kitchen Assistants for various shifts across the week to be an integral part of our Catering Team. Operating across two sites, these roles are part of a team that provides refreshments for Pilgrim groups, families & individuals staying in our accommodation, as well as those visiting the Shrine. Both these Catering operations form part of our overall hospitality offer to our visiting Pilgrim’s, ensuring their stay is an enjoyable and spiritually rewarding experience.

Key responsibilities will include:

  • Assist in all aspects of the Catering Department, being willing to assist other team members in their duties.
  • Good customer service, making sure that all guests who stay with us and visit the Shrine are looked after.
  • Assist in the preparation and service of food.
  • Work well in a busy kitchen environment.
  • Maintain a clean and safe working environment.
  • Contributing to the overall positive culture of our organisation, which may include occasional working in other areas within the organisation.

This interesting role demands excellent customer service, as well as a positive attitude towards professional standards.

Previous kitchen experience desirable. Full induction and training will be given. Our accommodation is open 7 days a week from March through to December and meals are served 3 times a day. Our Tea Room is open every day, all year round.

Pay: £10.90 per hour

Hours: 18-40 hours per week, including weekends and Bank Holidays

Closing date for applications: Sunday 3rd March 2024

For further information and/or a Job Description, please contact: hr.adviser@walsingham.org.uk

Applicants must confirm their right to work in the UK and forward a full CV and covering letter illustrating their skills and motivation for this role to: hr.adviser@walsingham.org.uk

An Enhanced DBS Check will be required for this role.

Job Types: Full-time, Part-time, Temporary contract, Fixed term contract, Temp to perm
Contract length: 10 months

Salary: £10.90 per hour

Expected hours: 18 – 40 per week

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Work Location: In person

Application deadline: 03/03/2024
Reference ID: Kitchen Assistant
Expected start date: 18/03/2024