Appointment of New General Manager at the Catholic National Shrine of Our Lady

The Catholic National Shrine & Basilica of Our Lady, Walsingham, is pleased to announce the appointment of Rob Whitwood as the new General Manager, effective from January 1, 2024. This key position marks a significant step in the Shrine’s continued mission, guided by the leadership of the Rector, Fr Robert Billing.

Rob joins the Shrine with a strong background in people management and governance, critical to his role in supporting Fr Robert in the Shrine’s development. His responsibilities will include the coordination and motivation of the Shrine’s committed staff, ensuring that visiting pilgrims receive exceptional service during their devotions, and while utilising the Shrine’s accommodation and catering services.

Rob’s appointment is a strategic move towards enhancing the financial performance of the Shrine. However, it’s emphasised that the sacred nature of the Shrine as a vital place of pilgrimage and Catholic Marian devotion will always remain at the forefront.

The Shrine community expresses deep gratitude to the Interim CEO, Paul Hewitt, for his outstanding service and dedication. Paul will continue to lend his expertise and knowledge in his new role as Special Assistant to the Rector.

Pictured above Rob Whitwood (left) and Paul Hewitt (right)